FAQs
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Freight Rate (ex. GST)
$1 - $299 $19.95
$300 - $599 $34.95
$600 and greater $49.95
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We accept payment via Visa, Mastercard and Paypal for immediate release of your order.
Schools - We require payment within 30 days of invoice.
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Goods will be sent via Australia Post or courier within 1 to 2 working days; however if goods are unavailable delivery will take a little longer.
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Under applicable consumer law, we are not required to give a refund or offer a credit if:
you change your mind about what you have purchased
you misused the product in a way that contributed to the problem
Where goods:
are faulty
have been wrongly described
are different from a sample shown to you
you can choose between a refund, exchange or credit. Refunds will be provided in the same form as the original payment.
The customer is responsible for returning the product and associated postage costs.
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If you have a query about ordering, or about an order you have placed, please email us on info@llneducation.com.au and we will get back to you ASAP.
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Once you purchase your ‘Learn to Read’ kit, you’ll be sent a password to access and download the literacy program and resources that correspond to the kit.
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Please use our Contact Form and we will respond ASAP.